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Enys Road Surgery
5-7 Enys Road, Eastbourne, BN21 2DQ
Tel: 01323 410088
Fax: 01323 644638
Prescription Email: prescription.ers@nhs.net

Proposed New Healthcare Premises


Please follow the links below to view the leaflet and comment form on the Proposed New Healthcare Premises.




Comment Form

This can be returned to the practice or taken to the scheduled Public Meeting as stated in the leaflet.


Thank you

GP Partners


Enys Road Surgery is pleased to announce that we now offer free access to NHS WIFI.


When you are in the practice, choose NHS WIFI from your device.  You will then be asked to enter your name and email address and accept terms of use and then you will be directed to NHS branded home page.


Thank you.

GP Earnings - April 2017

NHS England require that the net earnings of doctors engaged in the practice are publicised and that the required disclosure is shown below.  It should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.


All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.


The average pay for GPs working in Enys Road Surgery in the last financial year was £57,801 before Tax and National Insurance.  This is for 1 Full time GP, 5 Part time GPs, 1 Salaried GP

Nurse Practitioner


Berni Lipscomb has completed a 2 year course to train to be a Nurse Practitioner.  This involves physical assessment and prescribing which she completed in the first year.  As part of the course Berni will be doing home visits for minor illnesses and helping with emergency duty appointments - so you may be offered an appointment to see her, instead of the GP.

Cancellation Policy


If you need to cancel or reschedule your appointment, we kindly ask that you give us

notice so we have time to schedule the appointment for someone else.


Patient Facing Services


We are now working towards expanding online access to records to include more detailed information on illnesses, procedures and test results.  We will be doing this in stages to ensure the necessary processes are in place to safeguard patient confidentiality and promote effective use of records access.


 We are currently working at stage 3:


1.  Pilot patient access to full coded records with a small group of patients (patient participation group).

2.  Review this process and identify whether we can improve any aspect.

3.  Promote access to priority patients - for example those with long term conditions.

Named GP


All patients within the practice have a named GP.  If you are not sure who your named GP is then please ask a member of the administrative team.


Thank you

Online Booking And Prescription Requests


Please register by coming into reception where you will need to complete the application form and produce 2 forms of Identification.


You will then be able to access your medical records, your lists of repeat medication to request items,  online booking with your usual GP and you can also keep your contact details up to date.


** Please note this is for over 16s only.


Thank you

GP Hours


Opening Hours


Online booking via www.enysroadsurgery.nhs.uk 24/7

Telephone access to the Reception team:  Monday to Friday 08.00 – 18.30

Surgery opening Monday to Friday 08.30 – 18.00

Prescriptions:  Monday to Friday 14.00 – 16.00 (information on prescriptions is available in the repeat prescribing leaflet)


Are You A Carer?


Are you looking after a relative, partner, child or friend on an informal, unpaid basis, who:

  • Has a long term physical or mental illness, including Dementia?
  • Is elderly or frail?
  • Has any form of Disability?
If so, you are a Carer.

There is a local organisation in Eastbourne that offers:
  • Information
  • Support Groups
  • Skills courses
  • Alert cards for Emergency use
  • Back care protection service
  • Out reach service

For more information contact:


Rachel Slack, Office Manager 01323 410088, admin.ers@nhs.net

Care for the Carers on 01323 738390 or www.cftc.org.uk

Please let the Surgery know if you are a Carer or have a Carer.  You can either email us on the above address or pop into the practice and pick up a leaflet.  Please let us know if you would like us to send you one.

Training Practice


Enys Road Surgery has been accredited as being suitable for the training of those doctors intending to become general practitioners.


This means that the practice and the doctors have had to achieve a number of standards which have been assessed by the GP Deanery for Kent, Surrey and Sussex, acting on behalf of the national organisation (the Postgraduate Medical Education Board).

Flu Vaccinations


Annual Flu clinics start in October. 

It is recommended that any of the following can have a vaccination:


  • Everyone aged 65 and over
  • Everyone under 65, and over 6 months, who has chronic heart disease, chronic liver disease, certain asthmatics, chronic bronchitis, emphysema, COPD, diabetes or chronic neurological disease.
  • Anyone who is immunosuppressed
  • All pregnant women
  • Everyone who cares for an older or disabled person
  • Everyone living in residential or nursing homes
  • All two and three year old children

If you are in any of the above critera please call the practice to make an appointment in one of our Flu clinics; with the exception of any two and three year old children, this needs to be a 10 minute appointment with one of our Practice Nurses.


If you are a frontline health and social care worker and therefore qualify for the flu vaccination you must get this from your company's Occupational Health department.

Recipe Book

Enys Road Surgery Cookbook



In aid of St Wilfrid’s Hospice we have created a cookery book.  All recipes have been contributed by the staff, nurses and doctors that work at Enys Road Surgery.



If you would like to purchase one please make your donation at reception.


Recommended minimum donation is £3.00.

Urgent Care Clinic




You have asked to see a doctor urgently


  • This means that you have an urgent health problem that cannot wait until the next routine appointment.


  • Please book an appointment with a member of staff if you can wait until the next routine appointment.


  • You will be seen by the duty doctor.  All urgent care patients are seen on a first-come, first-served basis, so you should be prepared to wait.


  • The doctor will only deal with one urgent matter on the day.


  • There can be NO requests for routine prescriptions or medical certificates in the urgent care clinic.


  • If the doctor does not feel the problem is urgent you will be asked to book an appointment.


Where is the right place for you to go?


Perhaps your GP can help………….


                 Attending Accident and Emergency is not always the best answer when you feel unwell or when you need to help someone else get medical attention.


If you need to see, or contact, a medical professional quickly, it often makes sense to contact your GP.


They can also often treat minor injuries.


Because your practice is local to you it makes getting there easier and you may not need to wait as long as you would at A&E.

Your practice will have your medical history to hand which helps them make the best treatment decisions for you.



Enys Road Surgery is open 8.30am to 6.00pm Monday to Friday on 01323 410088 for appointments or advice. We have a Duty Doctor available each afternoon to see or speak to any patient with a medically urgent problem that cannot wait until the next day. We also have a highly skilled Nursing Team who may be able to help you.


A&E is the right place for these:



  Chest pain

  Heavy blood loss

  Serious injury/trauma

  Fits or loss of consciousness


  Emergency care when any delay would cause further harm

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